Want To Succeed? Listen To Those You Serve

Social enterprises need to put customer satisfaction and beneficiary feedback at the center of everything they do. Making what beneficiaries think the most important metric of success is both good management and the right thing to do. My research for REDF this summer as a graduate student intern started with two basic truths. First, the business community recognizes that focusing […]

Are You Guilty of Trickle-Down Community Engagement?

In Seattle, if you’re a person of color and you walk down a dark alley late at night and you feel like you’re being followed, it’s probably someone trying to do some community engagement: “Psst…hey buddy—Go Hawks!—you want to attend a summit? It’s about economic inequity. We need your voice.” “Daddy, I’m scared!” “Stay calm, Timmy; don’t look him in […]

7 Things To Consider before Starting An Employee Volunteer Program

The area of employee engagement is a pretty big one for the purpose-driven economy, and one of the ways employees find engagement is through company-sponsored employee volunteer programs—or EVPs. In one study, 94% of companies surveyed believed employee volunteering provides a way to raise employee morale and 66% of employees reported a greater commitment to the company as a result […]

Dear Businesses, Stop Thinking You Are Better than Nonprofits

My friends from the business community. I love you guys. Without you, the world wouldn’t have smart phones. And 70% dark chocolate. And airplanes. And a bunch of medicines and technology that save lives. And clothing. And running water inside our houses. And these giant flat-panel TVs that display all my favorite shows from Netflix. And kitchen gadgets like the […]